Homework

0:00:03.8 Professor Walden: Hello, hello, everyone. Hopefully, folks were able to join today. I am really excited, and just want to share all of this information with you. So first and foremost, I just kind of wanted to say hello and do a little… I hope you’re okay. There’s a lot going on in the world, and I just want to make sure that you are doing okay, and that this space is good and safe for you. We’ve got some things coming up for you, absolutely, so just be on the lookout for that. Your case studies that you want, and the discussions of your articles that we are dropping about covid, they are coming. We decided, or I decided, to give those to you in a different manner, so I’m going to do some recording for you.

0:01:05.0 Professor Walden: So those are coming to you soon, so again, just doing a little pulse check and letting you know what I do, what I also want to let you know is that soon we are gonna have a little fireside chat with you guys, and just kind of touch base with you and see how you’re doing. So, with that being said, let’s just get right to it, ’cause you know how I am about your time. So today, we are continuing, not finishing, but continuing the job discussion. And again, don’t worry, all of this will be up on your portal, if you are unable to join live, don’t worry, the replay is always available for you. So we’re continuing with the jobs discussion, so we’ve been giving you a lot of information, a lot of speakers, a lot of feedback on things that you can do to make your job search better. And I hope and… Well, not hope, but I hear from you guys, already, that it’s been very helpful, which is very exciting.

0:02:04.4 PW: So today, what we are going to talk about, I’m just gonna pull my notes up, what we’re gonna talk about today is soft skills and job descriptions. That’s right. Things we don’t really talk about, quite frankly. So, soft skills and job descriptions. We’re just really gonna go right through it, because quite frankly, if you don’t have somebody in your life to tell you these little snippets of information, then you may not even be aware of how things correlate together in order to hire you into the job. So now, we are sort of moving into the, “I’m getting the interviews, I’m starting to apply. Now, what?” Because that’s always a thing. We search and search and search. We apply for these jobs, and then they call us, and we’re like, “What the heck is going on? What are they looking for?” And even in that beginning phase, before we even get the interview, how do I know what to apply for? I see all these job descriptions, and I always hear, “They want two years of experience, how am I gonna get the experience if no one’s willing to hire me?” I know you’ve had that question before, and so we’re gonna talk about that and go through all of this with you.

0:03:30.9 PW: So, let’s just jump right into it. So first, we are going to tackle soft skills, so let’s talk about it. No one tells you these things. If you don’t have a professor who tells you… Or a working parent who told me, and then I eventually figured it out, you really don’t know what they are. Or you’ve heard about them, but no one really kind of talks about them. We talk about the hard skill, which is what you guys have learned already, which is the procedures, how to diagnose, how to do all of that, but let’s talk about those soft skills, because that’s what gets you the interviews in this competitive world. So, what are they? 

0:04:16.3 PW: I’ll tell you what they are not. So what they are not, is they are not hard, teachable, measurable qualities. So, this is when someone is… Those kinds of qualities, that’s when it’s like, “Do you know how to work X, Y, Z?” That is not a soft skill.

0:04:37.4 PW: Do you know how to work the Epic Healthcare System? EHR. That is not a soft skill. Can you perform an A&D procedure? That is not a soft skill, those are hard skills. Anything I can teach you is a hard skill.

0:04:57.1 PW: So we are talking about soft skills. Soft skills are basically essential traits that ideally are exhibited by, like, this perfect employee, and they really just tell us how your interpersonal skills are. They tell us how you interact with people, how you solve problems, and how you encounter challenges and create opportunities, that is what a soft skill. So, let’s do some examples. Communication. There’s a lot of soft skills, just FYI. If you go and you look them up, and you Google, “What is a soft skill?” You are going to get a plethora of things, but I would like for you to keep in mind that they’re all saying the same things. If one list has 15, another list might have 20, but I can guarantee you that they are the same list, maybe just a little bit more detailed or what have you, or maybe someone took the top seven, and they said, “These are the seven soft skills.” So there’s no finite number of soft skills, so with that being said, let’s do some examples. Communication, listening skills, teamwork, leadership, time management, decision making, critical thinking skills, we hear a lot about that, especially as nurses. Your organizational skills, how are those? 

0:06:29.1 PW: Stress management. All of those things, your adaptability to changes, all of those are soft skills. And I need you to really hone in on them because these are the things that may get you the job, and that’s just the honest truth. So, with all of that being said, those are some examples. I can tell you right now, as a former hiring manager, when I am looking for an employee, there are some key ones that I am looking for. Certain organizations have key soft skills that they are looking for in their employees, you have to have them, or we have to have a sense that you have them if we wanna hire you, or if we wanna move you on into that second, third interview. This is how you get moved on. So if we talk about communication, communication is one of those things that I look for. I’m gonna pick out some of my top ones out of the list that I just gave you. Communication. I like for my employees to over-communicate with me. Tell me everything. And I know you’ve heard that before. Over-communicate. Those listening skills.

0:08:01.0 PW: You need to be modeling those things. The same things that we do with our patients. So what I hear you saying is… And repeat it back to them, you want that return demonstration, it means that you heard exactly what the person has said, and then you can react accordingly. Teamwork, leadership. Under leadership falls problem-solving. Can you solve problems? Do I need to give you the solution if there is a problem? That is something that an employer does not want. I’m gonna let you know right now, that is not something that they want. Can you make decisions on your own, and make good ones for the company? Critical thinking. So this is a big one. It is something that I personally look for, and I… When I’m precepting as well as hiring, these are areas that I am definitely looking at. It is one of my key things. Can you think through this? Do you understand what is happening, and can you answer all of the questions surrounding that? ‘Cause you need to be able to answer the good parts and the bad parts.

0:09:15.5 PW: Your organizational skills, that’s important. So the funny thing is, about these things, I will tell you. Personally, the soft skills that I personally struggle with, organization. That is not my ministry, so I have to hire people or be surrounded by people that are going to help me be organized. Communication. However, I like people to over-communicate with me, I also have to remember that people cannot read my mind, so I have to be forthcoming in the communication. Now, why am I telling you this? I’m telling you this because we all think we have these skills, we all do, “I can communicate, I’ve got good listening skills, I’m absolutely a critical thinker.” No one wants to really say, “I don’t really work well on a team.” Teamwork, not my thing.

0:10:25.8 PW: That’s not gonna get you the job, right? It’s not, let’s just be honest. But no one really wants to admit to themselves. Now, don’t go admitting this in an interview or anything like that, we don’t want that, but admitting to yourself that these are areas where I struggle. You’ve got to be able to do that, because here’s the catch. Like I said, everyone is going to tell you that they have soft skills. Everyone is going to say, “I can be a leader, I can lead things. I know how to work well on a team. But do you? Were you that student who had a group project and you waited till midnight in order to submit all of your stuff to your team? Was that you at school? You have to think about those things.

0:11:21.2 PW: Do you really like working with people? Let’s just be honest with ourselves. Do you really like working with people? These are all soft skills, and in this day and age, this is what we are looking for in employees, unless it’s a position that calls for you not working with people or you not interacting with a lot of people. Are you that person who does not have a positive attitude? A positive attitude, is in fact, a soft skill. That does not mean you are always happy about the situation, because that’s just… We’re human, we’re always gonna have some feelings about things.

0:12:07.8 PW: But are you that negative Nelly? Are you that one who always has the negative side of things? Are you a one-upper? Any time someone talks, you’re like, “Well, I did this at my last job.” I want you to really think about those things, because if that is you, that’s not good. That’s a problem. And you really have to have a come-to-Jesus moment with yourself. Because again, everyone, especially when I’m looking for a job, I’ve got bills to pay. Everyone is going to tell you that they can do all of these things. “Yes, I have communication skills, I am a good listener. I work well on a team.” But if your teammates hate you, [chuckle] and your teammates are always going to your boss about you…

0:13:08.3 PW: And again, it’s not because they’re all just ganging up on you. Remember, there’s always one common denominator, you. So again, if that is you, you really have to think about it. You may think that you are great at these things, but you’re not. And this is not to discourage anyone, but this is really, really to have you do a self-check. Soft skills are not really teachable. As a professor and as a mentor to you, I can absolutely give you techniques and skills and things that you can do to help improve your soft skills, but at the end of the day, it rests with you. You have to be that one that, “There’s a problem? Okay.

0:14:09.8 PW: Let me figure out how to solve it. If I can figure out how to solve the problem and take that to my boss, then maybe I did it and I look great, and I can use those things on my resume next year, or what have you. You really have to have a… No one is above a self-check. I am always self-checking myself. If I have someone who says something, or if I get feedback from you guys, I don’t go, “I don’t care what they think, I’m just gonna go ahead and do what I want.” I can’t do that. What I’m gonna do is I’m gonna say, “Alright, are they misinterpreting something? Is there another way that I can deliver this to them?” You cannot be above a self-check. And these happen often, so if you are really trying to grow and grow in your personal and professional development, you have to self-check yourself. If people say things or you find yourself in these situations, just go back to the drawing board. Alright, what could I have done differently? How do I own my part in this disagreement that I am having with my colleague? I don’t like how my colleague talked to me, but what ownership do I have in that? So, do that part first.

0:15:51.8 PW: It makes you a better teammate, it makes you a better colleague, you get those good referrals, good reviews. When you talk to your patients, are you condescending? No patient wants to see that provider, no. No patient wants to see that provider. Are you encouraging and constantly telling them that they can do it with a positive attitude? Are you giving them steps that they can do to help improve? Are you really hearing what they said? If they are complaining that they are having trouble completing whatever task that you have for them, put it together, critical thinking skills and listening skills. How can I help you move past your concerns? What can we do together to fix this? That is what you have to do. Soft skills are really, really hard to teach. It really comes down to you being a good person, being a good person and really being open, non-judgmental to yourself and to others, and just helping to move the process along, whatever that process is. If we can get a sense of that when we are interviewing you, you’re as good as golden. You are as good as golden, and you are likely to move on to the next round, or possibly get that job.

0:17:35.0 PW: So what I want you to do is I want you to identify where you struggle. Let us know. Identify where you struggle, and then, put some actionable steps in place to help you improve whatever soft skill that you struggle with. Again, not everyone’s perfect. You all are not gonna be perfect, everyone is not nailing every soft skill. It is perfectly okay. I told you, I struggle, I absolutely struggle with organization and communication. I do. And I have to apologize sometimes because I may have thought that folks could read my mind. I apologize for not saying what I needed.

0:18:30.0 PW: So you have to do that. So identify what you’re not good at and own it, and then take those actionable steps to improve it. Now, here’s the thing, so we’ve got a list of soft skills. Now, how do you get them? Again, self-check, it’s a lot of self-internalization, listening to yourself, finding yourself in the same situation and fixing it. Now, have you heard the comment a lot of employers like to use it, a lot of hiring managers like to use it? We’re looking for the best fit. We’re looking for a good fit for our company culture. Have you heard that? That is soft skills. They are looking for people with soft skills that they can see in their current colleagues and bring you in with those same soft skills, so you can just integrate seamlessly into the system. I’m looking for a good fit. I can teach you what you need to know, teaching you things. I can teach you how to use the EHR, that’s not a problem. I can even teach you some procedures that’s not an issue.

0:19:49.7 PW: But if you don’t have a positive attitude, if I cannot get the sense that you have good critical thinking skills, if I get the sense that you are not organized, did you just walk into the interview with a purse that is just a mess, or you have a notebook that is full of papers that are not organized, this is how we are identifying your soft skills, let alone by the way that you’re speaking to us. And we’re gonna talk about that in a second. When you answer questions, if I ask you an interview question and you do not directly answer the question, I am now questioning your listening skills. Do you see how that relates? I am wondering, did you hear the question that I asked you so that you can respond and answer the question appropriately? I cannot tell you how many times I have been in an interview where I ask a question to someone and they dance around the question and they don’t even know… I’m sorry, what was the question again? 

0:21:09.9 PW: Your listening skills, your ability to stay on target. I’m now questioning your soft skills. So, that is how we identify them, that is how we figure out if you are a good fit for this company, those behavioral interview questions, all they’re doing is identifying how you work with other people, these are your interpersonal skills. They’re identifying your soft skills. You see what I did there? That is what… ‘Cause we always ask nurses and ask you as nurse practitioners, as you guys move up and you guys get into these deeper interviews where it’s no longer we’re hiring you, ’cause you’re breathing, where we’re really starting to ask you questions, behavioral interview questions. You all know these or you’ve heard of them. Tell me about a time when… How did you solve this? How’d you deal with this colleague that you had an argument with? 

0:22:20.1 PW: Those are behavioral interview questions, they are open-ended questions that test your soft skills, so we can tell and we can assess your communication skills, we can assess your ability to work on a team, we can assess whether or not you have any leadership skills. Can you make decisions? Can you solve problems on your own without people’s, like without your boss’s help? These critical thinking skills. Tell me about a problem that you had and how you went about solving it. That’s like one of the worst questions. You are always like, Wait, I can’t remember. Hold on, let me think about it. What we are doing, we are assessing your soft skills? That is all behavioral interview questions are. We’re looking at you to tell us how you interact with people. There it is. So we are looking at it and we are assessing it, so it’s really important that one, you know what soft skills are, you have identified where you have some opportunities for improvement and that you have actionable steps to get you there.

0:23:49.4 PW: There’s another question in the interview, when you get there, guys, remember, always the question, tell me a strength that you have, tell me about an area, an opportunity for improvement or an area that you struggle in? That sounds familiar. You don’t have to be like, Oh my gosh, what is happening? If you can just think of the soft skills and use an example, have it already pre-planned, you will be fine. If you struggle with something, now, granted, you always have to spin it in a positive manner, but if you struggle with something, and you have put in those actionable steps, guess what, here’s one of my areas for improvement, here’s one of my opportunities. I struggle with this, but this is what I’m doing to help improve that. I have already seen some progress, so I’m just gonna continue to work on it, and I have so and so, another colleague making sure that they kind of… If they see me going awry, or they see me missteping that they’re allowed to come to me and say, Latrina, I thought you said you were working on X, Y, Z. I don’t think that was the right way to handle it.

0:25:27.7 PW: Again, these are not hard questions, we always freak out about these questions, but all they are doing is assessing your soft skills, if you know where you are with each skill, a lot of these questions, these behavioral health questions will be easy for you to answer. So I don’t want you to panic like, Oh God, now I’ve gotta identify all the things. I’ve gotta identify everything I’m bad at, everything I’m good at, I’m not really sure. Oh my goodness. Don’t think too hard about it, just naturally in your day-to-day life, where do you struggle? Is organization not your strong point? It is always not my strong point, I’m gonna tell you right now. It is not my strong point. Just getting in here, I looked behind me, just papers, and I was like, I’m gonna have to sit down one day and go through this.

0:26:27.0 PW: But again, if I try… If I tell you I am making a system and I try to stick to that system and I use every Friday to go through my papers, file them accordingly, make my list, I am giving you actionable steps to where I have opportunities for improvement. So soft skills, no one talks about these things, but you know what they are. You already know what they are, so just use them. Have examples for them, be able to articulate at least one situation from each of these soft skills. It gives us a really good idea of the type of person that you are. Y’all, I have been in an interview where I have interviewed a nurse, and I asked, Tell me about a time where you didn’t get along with your colleagues and you had a disagreement, what was that disagreement and tell me how you solved it? Do you know how inappropriate I’ve had people answer the question? I have had…

0:27:39.9 PW: I will never forget, I had one person tell me, Well, I got in an argument on the floor, and she said, X, Y, Z. And I said, Whew Chile. And she didn’t say it like that though, but she was like, Whew Chile, I had to make sure I didn’t go ghetto on her, I swear to God. I swear to God, she said that. And I was just like, You’re telling a potential employer… Now, not saying that you would do that, but I’m telling you this because you would be surprised how people get comfortable and how people do not realize their soft skills are translating the moment they hit the door. Now, let’s talk about some soft skills that are not just communication, leadership teamwork, those simple things like smiling. It leads into that positive attitude. If your smile is genuine, then… ‘Cause we can tell when it’s a fake smile.

0:28:41.1 PW: We can tell when if it’s a fake smile, but if you have a genuine smile, I’m going to automatically assume that you have a positive attitude, especially if you continue to talk, you are smiling, you are really engaged. Soft skills. Those are all things. What I don’t want is I… The simple things, I also don’t want to smell your perfume before I see you. Soft skill, that’s hygiene. These are all… I promise you, these are all situations that I have encountered in hiring folks. You guys are at the next level, you are now nurse practitioners, whether or not you are going for that second job or you are going for your first job. So you are expected to be highly professional. Let’s just be honest, they look at us at another level. Remember, you are now a provider, so they are going to expect a level of professionalism. So I need you to display that when you walk in. It is very important that you give off that air that you are completely professional about what is about to happen, it is so very important.

0:30:06.3 PW: Because again, all of this is translating into soft skills. Do you want to be the lead MP on your team? I need you to have these soft skills in place, it’s so important. Now, like I said, we are assessing those in the behavioral interview questions. Let’s transition. Let’s talk about job descriptions. That’s the important part.

0:30:32.9 PW: In job descriptions… So before I even get to the interview, I am looking at all of these job descriptions and I am wondering which job do I apply for, because they all say something very different. So what is a job description? It’s simply a document, it’s to give you, the applicant, an outline of kind of job duties, responsibilities in what you are applying for. Now, I’m gonna tell you a little secret. Job descriptions are the document that tells us, in an ideal world, in a perfect world, this is the employee that I would love to hire. That is what a job description is. Every hiring manager knows that it is literally me creating the perfect employee. If I could have the perfect employee in my company, I need them to have all of these things. If they can do all of, I’ve hired a unicorn. There it is.

0:31:48.5 PW: So I say that to say, apply to everything. Apply to everything. Again, if you can remember that a job description is the most perfect employee, no employee is perfect. Let’s just start there. No employee is perfect. You are likely not going to have every qualification that that job description has. If you are moving to a second job, you are likely not going to have every qualification. You may not have done X, Y, Z, especially if you are moving from one specialty to another. Let’s say you are FNP right now, and you decide, I would like to specialize in cardiac. You likely don’t know a lot of things, but if you look at the position on the job description, you’re like, Oh crap.

0:32:49.4 PW: Again, in an ideal world, that is the perfect employee. If it says that you need one to two years experience or five years experience, I want you to apply anyway. You’re like, What? What are you saying? I want you to apply anyway, what do you have to lose? You have nothing to lose. You didn’t have the job in the first place. Apply anyway. You don’t know if the hiring manager is going to be like me, I would put, I wanted five, 10 years experience, and I would get applicants with two years experience, no experience, but they were a good fit. They were a good fit. When I… And I took a chance, and I interviewed them, and I said, You know what? I really like this person. I think they’re going to work well, or I’m trying to change the culture in my organization, and this is the type of person that I want to hire. You don’t know what is driving that hiring manager if they see your resume.

0:34:04.2 PW: So I want you to apply anyway. Is it scary? Yes, it is. Applying to a job is scary, it’s a very vulnerable position. Do it scared, that’s it. Do it scared, get uncomfortable and apply anyway. So I don’t care if you don’t have any experience. If it says, I need two years experience, I want you to apply. Now, don’t go applying to something that says they need 20 years experience and you are applying to that. That’s a bit much. If you are new to this, you apply if it says five years experience or less. Usually, it’s gonna say about two. I want you to apply to the job anyway. Make your resume look amazing, so that they select you. ‘Cause you wanna move past that artificial intelligence that we talked about last time in the resumes discussion, ’cause remember, there’s in these big organizations, not so much in the little ones, but in these big healthcare organizations like your Emorys and your Wellstars and your Kaisers, remember, they use electronic submission of your resume, and your language has to match the job description.

0:35:32.5 PW: So if they are saying APRN all throughout the job description, you need to be listing yourself as an APRN. If they’re using the terminology nurse practitioner in their job description, then you need to be listing yourself as a nurse practitioner on your resume. If they are using certain language that… If you just keep seeing certain terms repeating itself throughout the job description, you need to use that same term somewhere in your resume a couple of times, not 50 million times, don’t overdo it, but you definitely need to list it. That way, the AI system, the artificial intelligence system, the computer matches your resume to that job description and goes, I think this person may qualify and pushes your resume through to the hiring manager, then hopefully you get the opportunity to have the interview and display your soft skills. That is how you do this, your language on your resume, as we discussed prior, needs to match so that it moves past your artificial intelligence in the computer system. Now, when you are applying to these small companies, so these would be like your mom-and-pop clinics, or your clinics that have smaller chains, or like I said, mom-and-pops, kind of those one-off clinics where doctor owns the clinic.

0:37:16.0 PW: Not so much. You don’t necessarily… You don’t necessarily have to because they don’t have a system. They don’t have some big recruitment system in there, and they probably don’t even have an HR department. But they don’t have some big computer system by which their resumes are being fed through. But in your bigger systems, you wanna make sure that that language matches. It’s really important. But again, job descriptions are just the ideal candidate. I want you to apply anyway. Do not be scared if it says that I need the experience. If you are moving to your next job, you are not comfortable there ’cause of a plethora of things going on, you’re worried about your license, you don’t agree with the physician that you are working under or maybe your colleagues just aren’t… They’re just not friendly and it’s just not doing it for you.

0:38:23.7 PW: Maybe you’re thinking about specializing. Go ahead and apply. Make your resume pertinent to that job description. So if you are going from FNP to say ENT, we’re gonna highlight the ENT things that we have done on our resume. We are gonna highlight the problem solving, the critical thinking that we’ve done, on our resume. And we’re gonna look really good and we’re gonna submit our resume to that position. So it’s really important that you don’t get scared by a job description. There’s no reason to be nervous about it. Apply anyway, and I’m gonna keep saying it and feel like a broken record. I want you to apply, anyway. So again, job descriptions, ideal perfect candidate, don’t be intimidated. One to two years experience and you’ve got none, apply. You’ve got one year experience, and they’re asking for five, apply. I’ve only got six months experience, Professor Waldon, what do I do? I’m ready to leave this job because it’s absolutely insane, and they expect me to see 50 patients a day. This is not reasonable. You apply. Don’t be scared.

0:39:48.8 PW: Because guess what? You already have a leg up. You already have some experience. I don’t care if it’s just six months. You already have some experience, so you are already over the people who have no experience. So the likelihood that you are going to be looked at, highly likely. So just to wrap up, I just want to remind you, soft skills, they’re so important because they tell us who you are. They tell us the type of person and how you interact with other people. So I need you to really own what you’re good at, the parts that you’re good at, and the parts that you aren’t. If you have areas for improvement or opportunities for improvement, basically, if you are weak in some areas, I want you to create some actionable steps to help move you into a positive direction with those soft skills. Remember, soft skills are not teachable. I can give you techniques. I can give you advice, but it really comes down to you doing the work. You have to do the work. So if time management is your issue, that is something that you are going to have to focus on. Feel free to ask me about it. So you MPs who are already working, if time management is an issue for you at work, and I always hear of new MPs taking work home. I get concerned about that because you should not be doing work off the clock.

0:41:40.7 PW: If that is an issue, drop it in our group. Let’s talk about it. Let’s see how we can help, what we can do to fix it. How can we address that so that you can be better at it, so you don’t feel so overwhelmed? Because if you have time management issues, which is a soft skill, and you’re overwhelmed, this could lead to a negative attitude instead of a positive attitude, which is a soft skill. It could lead to your lack of organization, which is a soft skill. Things filter into each other. Again, let’s chat about it. Bring me your problems and let me help you solve them. That is why I am here. I am here to help you. So if you have an issue with things, please let us know. But focus on those soft skills. I promise you, it is so important. And again, with that job description, apply, apply, apply and apply, anyway. Be intentional with the jobs that you apply for, because if you get a call, you gotta be ready to possibly accept that position, so meaning really only apply to the things that you want to work at. Don’t just apply to everything, apply to the positions that you want to work at. The job description is just the ideal candidate. In the most perfect world, who would I want as an employee? That is what a job description is. So don’t be afraid. I don’t have any experience. So what? Apply. You don’t have the job. It’s fine, it’s fine. You don’t have the job, so we’re gonna apply and hopefully we get it.

0:43:33.0 PW: Alright, so that really concludes the soft skills and the job descriptions. Those are two key important points of moving into, ’cause now we’re moving into interviews. What do I do? What do I say? How does this look? We’re moving into contract negotiation. How do I negotiate for what I want? What am I negotiating? I never had to negotiate anything. I have never negotiated anything. What am I doing? I don’t even know where to begin. That’s the piece that we’re moving into next. So I want you to be aware of that, and I want you to be ready. Because again, like I’m always saying, the idea is that you guys get a position. That this all helps you get a job, get a job. That’s what we need to do. Now, remember, I want you to keep in mind that we do have our interview speaker, she’s an HR Director and she will be with us next week, I believe, on the 18th. Is that next week? So she will be with us soon. So keep in mind for that. I’m telling you, it’s gonna be a good one. She is gonna drop all the gems as to what we are looking for. And then shortly after that, we are going to be talking about contract negotiations, the important part. How do I negotiate? What do I negotiate? That’s going to be important as well.

0:45:12.4 PW: But coming up, we have our first clinical disease process chat. So we’re gonna be talking all about diabetes, all that information that we have dropped, we are gonna be talking about diabetes with our diabetes guru. So we’ve got lots of information. So if you are currently in practice now, that’s gonna be a good one that you want to listen to. If you are choosing or possibly going into family practice, that is something that you want to be listening to. And it’s gonna be a series, so we’re super excited. So it’s gonna be a series. It’s not just a one and done. It is going to be multiple talks, and then we’re going to have some other things for you, so we’ve definitely got some plans. We are excited. We appreciate you and we appreciate the feedback that you are giving and this is always fun. Be on the look out for an email so that we can have a fireside chat. We’re gonna ask you some questions and try to set up a time where it’s a good time for all of us so that we can actually talk to one another, and it’s not just me teaching you. You’ll be able to ask questions and get some answers, and just let me hear your concerns and how I can help you, because again, I’m here for you. That is always what this is. If you need something, please drop it in our group and talk to one another, alright.
0:46:48.2 PW: So I definitely hope that you got everything that you need and you are listening, and again, if you missed the beginning, the replay will be up. Alright, guys, as always, I’m super respectful of your time, and we made it in time, so if there aren’t any questions, we’re gonna go ahead. I will see you Sunday. Alright, talk to you soon. Bye.